Social Development department reiterates dedication to improving SASSA services



23rd January 2025
Social Development Minister Sisisi Tolashe has pledged her support and commitment to bettering South African Social Security Agency (SASSA) expert services all through an engagement using the company's senior managers in a strategic planning session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the various social grant beneficiaries, who excelled from the 2024 matric examinations.

From the 724 156 full-time learners who registered for the National Senior Certification (NSC), 572 338 are social grant beneficiaries, representing eighty one% on the registered pupils inside the education sector.

These learners obtained a commendable pass rate of 86%.

"This indicates the investment government is producing in the life of bad and susceptible youngsters is yielding a positive affect in breaking intergenerational poverty," Tolashe said.

Reflecting on latest achievements, the Minister highlighted important milestones and ongoing priorities. She devoted to urgently addressing the issue of everlasting Management appointments as well as the lack of personnel at most regional offices.

In addition, the Minister highlighted the necessity for community-based engagements and outreach routines.

"Our Group is awaiting our enormous intensification of Group outreach, exactly where we prioritise underserved regions to convey providers closer to click here our persons," she reiterated.

With regards to SASSA systems, Tolashe urged management to prioritise strengthening and modernising devices to further improve accessibility, queue management here and prevent fraud.

Furthermore, the Minister has asked for SASSA Performing CEO, Themba Matlou, to offer a approach that seeks to take care of the difficulties of payment channels in rural parts by giving another Alternative for payments.

"We dedicate ourselves to operate with [SASSA]... We are offered all of the time to deal with the challenges together. here We all need to be Answer-driven inside our class to help make here variations into the life of our men and women by way of concerted attempts," the Minister stated.

SASSA is more info a countrywide company of government that administers South Africa's social security system, together with distributing social grants on behalf with the Department of Social Development. – SAnews.gov.za


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